Airframed — Support

Airframed is a collecting game for aircraft. Photograph a plane, and the app

works out what it was.

Questions, bugs, or anything else: nlokhande5923@gmail.com

Include your iOS version and what you were doing when it went wrong, and I will

get back to you.


Common questions

A photo says "Pending" and never identifies

Identification needs a connection; capture does not. A pending catch is saved

and waiting, not lost — it identifies itself the next time the app is open with

a signal. Nothing is re-photographed and nothing is charged twice.

If it stays pending with a good connection, open the Logbook and pull to

refresh, or reopen the app.

A photo came back "Not recognised"

That is an answer rather than a failure, so it is not asked again — the same

photo would get the same reply. It usually means the aircraft was too small,

too distant, too dark, or mostly out of frame. Photograph it again closer and

the new photo is treated as a new catch.

The registration says "not readable"

The app only records a registration it could actually read on the airframe. It

never guesses one, because a guessed registration would merge two different

aircraft into one catch. A catch without a readable registration still counts

as a type, a family and a rarity — it just is not pinned to an individual

aircraft.

Why is this common plane rated rare?

Rarity is counted, not assigned: it comes from how many airframes of that type

are actually flying. Some types are common where you live and scarce globally,

which is what the grade reflects.

Where are my photos stored?

On your phone, in the app's own storage, and in your photo library if you

granted permission. They are sent to Anthropic's Claude to identify the

aircraft and are not stored on the server. See the

privacy policy.

I photographed a lot today and it stopped identifying

There is a limit of 100 identifications per day per account. Photos taken after

that are saved and identify themselves the next day — nothing is lost.

How do I sign out or delete my account?

Logbook → the ⋯ button, top right → Account. Sign out and account deletion

are both there. Deletion is real: sessions are revoked and the account record is

removed. Photos on your phone are yours and stay unless you delete them.

Does it work on a plane, with no signal?

Yes — that is what it is built for. Capture needs nothing but the camera. Sign

in before you take off, because signing in does need a connection, and

everything after that queues until you land.


Privacy

Privacy policy